CONTINUO RECORDS is the trade name through which CONTEMPOARS S.R.L., hereinafter “CONTEMPOARS”, “we”, “us”, the owner of this website, sells its own recordings and those to which it holds rights.
CONTEMPOARS gives access to the www.continuorecords.com and www.continuorecords.it websites, hereinafter “site”, and sells its products in accordance with the following general terms and conditions, hereinafter “conditions”.
PLEASE READ THE FOLLOWING CONDITIONS CAREFULLY. In using this website you automatically accept the general conditions which CONTEMPOARS reserves the right to change at any time and without notice. It is your responsibility to periodically check for any changes, additions or deletions to these conditions. The use of this site means that you accept any modifications made whether or not you have read them. If you do not agree with the conditions contained herein, please refrain from using the site.
A) CONDITIONS FOR PURCHASE
1. Products available for purchase from this site
2. Methods of payment
3. Acceptance and processing of your order
4. Shipping and customs
5. Cancellations, returns and refunds
6. Exchanging defective products
7. Special conditions for the purchase of digital products
B) CONDITIONS CONCERNING THE USE OF THE SITE
1. Restrictions on the use of content
2. Your account
4. Rules of conduct
5. Intellectual property claims
6. Warranties and limitations of liability
7. Links to/from other websites
8. Applicable laws and legal jurisdiction
You can purchase both CDs and DVDs and have them shipped to the address you provide as well as digital downloads (MP3 and FLAC files) to your device by selecting the product(s) you want and proceeding with checkout. When you buy a download you actually get a user license which, for a limited period of time clearly indicated at the time of purchase, allows you to download all the files associated with that particular license for an unlimited number of times.
All payments for products on this site are carried out exclusively through PayPal and not directly to CONTINUO RECORDS or CONTEMPOARS. Please note that there is no extra charge to you by paying through PayPal. (PayPal's online secure payment system is used in millions of transactions daily between online shoppers and businesses worldwide). With PayPal, no details concerning your credit card information are revealed to us. When you complete your purchase Paypal charges your credit card for the item(s) you have selected and at the same time automatically notifies us electronically of your payment and credits our account.
To begin processing your order for CDs, DVDs or digital downloads we must first receive notification of payment from Paypal. This normally occurs in real time. Within minutes after you finish your transaction you will receive an automatic confirmation e-mail of your purchase and payment. Please be aware that, for technical reasons totally beyond our control, there sometimes can be a delay in the transmission or reception of these electronic communications. If you do not get the confirmation e-mail or the OK to download after having completed a payment, please contact customer service as soon as possible so that corrective measures can be taken immediately.
All prices quoted in our catalogue already include any applicable VAT (IVA) or sales taxes unless otherwise indicated.
For tangible products such as CDs, DVDs, etc., notification of your payment to us by PayPal constitutes our acceptance of your order and, except for situations beyond our control, items will be shipped out within 2 working days. Depending on the total amount of your order shipping charges may be added to the prices quoted in our catalogue. The exact amount for any shipping charges that may apply will be clearly indicated on the PayPal checkout page before you click the final confirmation of your order.
For digital download user licenses, notification of your payment to CONTINUO RECORDS by PayPal constitutes our acceptance of your order and normally the OK to download is automatic and immediate. If there is a problem and this doesn't occur, please contact customer service to have the situation verified and the download released.
We ship by priority mail and delivery usually takes about 7 working days but depending on the postal service and the destination it may take longer. Shipments going to customers in countries outside the European Union may be subject to customs fees or import duties. Any such additional costs are the sole responsibility of the recipient. International postal regulations require that the general nature of the goods we ship be clearly indicated on our packages.
Furthermore, our international customers should be aware that packages may be opened for routine inspection by postal or customs officials.
If you wish to cancel an order and obtain a refund for any tangible products such as CDs, DVDs, etc., you can do so before the deadlines by following the procedures listed below.
You can cancel your order and obtain a refund by returning the merchandise purchased within 30 days from the date you received it. Please note that our deadline generously exceeds the one established by law (i.e.- refund given for items returned within 7 days of receipt). Any item returned to us must be in its entirety and in its original sealed packaging. Return shipment or postage costs are the customer's responsibility. Items returned within the deadline are to be sent to:
CONTEMPOARS S.R.L. - Via Nomentana Nuova 117 - 00141 Roma (Italy).
Also, you must specify the following information in writing (e-mails are acceptable) to CONTINUO RECORDS customer service: 1) the person in whose name the order was placed; 2) the payment details and 3) the reason for the return. Within 10 working days from the receipt of the item(s) returned and in accordance with the procedures established by PayPal, we will credit your account for the purchase amount you paid.
If you e-mail your cancellation to us within 24 hours of having placed your order, we will do everything possible to stop the shipment from being sent out so that you can avoid being charged on your credit card and having to return the item(s) and pay for return shipment.
Under no circumstances is the cancellation, return or refund of an order for a digital download (MP3, FLAC or any other file type) allowed. This type of product can be replaced only in the event of a defective download (please see below).
We fully guarantee all of our products and, in the unlikely event you should receive one that is clearly defective, we will replace it at our expense. To obtain a replacement of any of our tangible products (CDs, DVDs, etc.) you must return it to us within 6 months of the date of purchase to the following address:
CONTEMPOARS S.R.L. - Via Nomentana Nuova, 117 - 00141 Roma (Italy).
We will send you a new replacement and we will refund your return shipping expenses provided that you use regular priority mail and not an express courier service.
To obtain the replacement of a defective digital product (MP3, FLAC, etc.) you must first communicate the problem to our customer service department. They will replace the defective file in our server within the shortest possible time and notify you as soon as it is once again available for downloading. If in the meantime your user license has expired we will extend the time limit accordingly.
With the sole exception of your user rights the copying, lending, renting, public performance, broadcasting or any other form of unauthorized distribution of the downloaded product(s) is expressly prohibited and constitutes copyright infringement punishable by law.
The files available for download from this site are currently not protected by DRM (Digital Rights Management) nor is this planned for the foreseeable future.
You have the right to download, export, copy or transfer files associated with the user licenses available from this website to optical media or to other memory devices. The copying, exporting or transferring to various media is allowed exclusively for your own personal use in strict accordance with the conditions herein.
Under no circumstances does the purchase of a user license to download digital products imply or grant you any rights held by the legitimate owners regarding any type of content as pertains to composition, performance, sound, lyrics, graphics, etc.)
All digital product rights belong to ContempoArs and its licensees and you have only a limited, non-transferable, non-exclusive, non re-licensing right to use any downloaded material for your own personal use in strict accordance with the conditions specifically stated herein.
Unless indicated otherwise, you are granted a limited, non-exclusive, non-transferable right to access, view and use this website and its contents for your own personal non-commercial use providing that you fully comply with the CONDITIONS set forth herein. You acknowledge the fact that this site contains information, software, photographic and video images, text, graphics, music, audio material, messages, comments and other statements, feedback, ideas, articles, logos and links to other resources, which collectively go under the name of “content”, that are protected by copyrights, patents, registered trademarks and other proprietary rights and that these rights are valid and protected for all forms of existing and future communications media and mediums. All trademarks that appear on this website are registered trademarks that belong to their respective owners. Our commercial partners, suppliers, advertisers, sponsors, licensees or other third parties may also have other ownership rights regarding any content that they make available on this site. You cannot change, release, publish, broadcast, distribute, perform, transfer or sell works derived from, or in any way exploit in whole or in part, any content present on this site. In downloading content from this site, you in no way obtain any ownership rights to any content.
Unless indicated otherwise, (for example via the presence of links on the pages of this website allowing you to flag, recommend and view the contents of this site on social networks), the modification or use of content for any purpose, including but not limited to use in printed form or on other websites or networked environments, is strictly prohibited without the prior written consent of CONTEMPOARS.
CONTEMPOARS grants you a limited, non-exclusive and revokable right to create links to the home page or internal pages of its website(s) on the condition that the link does not misrepresent CONTINUO RECORDS or CONTEMPOARS or any of their products or services in a false, fraudulent or offensive manner.
Certain features and services on the website require you to have a personal account in order to use them. You must keep the login user name and password of your account protected as well as control who has access to your computer so as to prevent unauthorized access through your account. You agree to take responsibility for any activities that are conducted through your account and to take all the precautions necessary to ensure that your account credentials remain secure and confidential. You also agree to notify us immediately if you believe that any third party is aware of your login credentials and that they have been or they potentially could be used in an unauthorized manner.
Please make sure that the information you provide is correct and complete and inform us immediately if there are any changes. You can update the information you provided upon registration or subsequently by going to the "your account/update the personal data" page.
CONTEMPOARS reserves the right to block access to the site, to close an account, to remove or edit content and to cancel orders at its discretion to the extent permitted by law. If CONTEMPOARS decides to proceed with the cancellation of an order, no cost will be charged to you.
CONTEMPOARS is aware of the importance of your privacy and is committed to complying with the laws concerning the protection of personal data. We recommend that you read the following PRIVACY STATEMENT in order to know the ways and for which purposes the personal information you provide is used by CONTEMPOARS as well as for references containing further information or to ask any questions you may have regarding this matter.
You will not use the website in any way that may damage, disrupt or otherwise impair it or its proper functioning. You understand that you have the personal responsibility for all electronic communications and content sent from your computer to us and that you can use our website solely for lawful and legitimate purposes. It is strictly forbidden to use the site for: a) fraudulent purposes or to carry out a crime or other illegal activity, b) sending, using or re-using any material which is deemed illegal, offensive, abusive, defamatory, obscene or menacing or which is in violation of copyright, trademark, privacy, security of personal information, or any other laws or which is offensive to third parties or that constitutes or contains viruses, political propaganda, commercial solicitation, chain letters, massive e-mails or any other form of spamming or spoofing and, c) causing harassment, persecution or disturbance.
As a matter of principle, CONTEMPOARS makes every attempt to ensure that intellectual property rights are respected. If you are a third party who believes that your rights have been used inappropriately on this website, please do not hesitate to send us a written explanation by letter or e-mail. We will do our very best to investigate the matter and, if the case warrants it, correct the situation.
Please read the following disclaimer carefully.
Any of the products, items, content and materials featured on this site are provided "as is" without warranties of any kind except those expressly stated and you agree that the use of this site is solely at your own risk.
Except where prohibited by law, we decline any warranty expressed or implied including but not limited to warranties of saleability, satisfactory quality and fitness for a particular use, compatibility, safety, accuracy or the infringement of intellectual property.
In addition, while CONTEMPOARS strives to adopt all the appropriate measures to prevent such incidents, we do not guarantee that this site, its servers or the e-mails sent out by us do not contain viruses or harmful components. CONTEMPOARS will not be liable for any damages of any kind that arise from the use of this website including but not limited to direct, indirect, incidental, punitive and consequential damages.
Neither CONTEMPOARS nor its licensees, authorised dealers, service providers and suppliers warrant that this website or any function on it will operate without interruptions or be totally error-free.
Any product, special item, content or material downloaded or otherwise obtained through this site is released solely at your own risk and you are the only one responsible for any damage to your computer system or for any loss of data that may result from downloading any of the above.
Although we take every possible step to ensure that the information on this website is correct, we don't give any guarantee regarding its quality, accuracy, suitability, usefulness, and completeness. Neither CONTEMPOARS nor its licensees, authorised dealers, service providers and suppliers give warranties regarding the use or the results from the use of the products, offers, content and materials featured on this website regarding their correctness, accuracy, reliability or otherwise.
This disclaimer of warranties and limitation of liability shall apply to the fullest extent permitted by law.
If you do not feel satisfied with our website or any portion of it or you do not agree with any portion of these terms and conditions, you must stop using this site.
From its own website, CONTEMPOARS can furnish links to other websites that are owned, controlled and managed, either in whole or in part, by third parties. These links are provided solely for your information and convenience. The content of such third party websites is not under the control of CONTEMPOARS and you acknowledge that you are aware of this fact and you agree that if you decide to access such sites you do so at your own risk. In providing links to third-party websites, CONTEMPOARS does not wish to imply that it approves, authorises or endorses such sites or that is affiliated with these third parties. Any reference on our website to third-party products or services is provided solely for your information does not constitute either an endorsement or a recommendation of such products or services by CONTEMPOARS.
Lastly, sites owned, controlled or managed in whole or in part by third parties may contain links to our website. CONTEMPOARS does not examine the content of such sites and has no influence whatsoever over their content and characteristics.
The CONDITIONS stated herein are governed by and shall be interpreted under the laws of Italy and, in the case of any legal dispute, the jurisdiction falls to the courts of Rome.
This website is owned and hosted by CONTEMPOARS S.R.L.
CONTEMPOARS S.R.L. con socio unico
Registered and Main Office: Via Nomentana Nuova, 117 Rome, Italy 00141
Joint/Corporate Stock: € 10.000 paid in full
P. IVA/C.F. - (VAT/Sales Tax ID No.): 11193641005
Registro delle Imprese di Roma (Role of Registered Enterprises No.): 11193641005
REA number: RM-1285885
Please visit our contact page.